The TKI helps us identify our preferred approach to conflict and identifies different styles to cope with conflict situations. It prompts us to think about our reaction to interpersonal friction, and suggests positive strategies to deal with it effectively.

We use the instrument in many ways with our clients:

• Team building – handling conflict
• One to one coaching - interpersonal skills development
• Effective decision-making
• Developing influencing and negotiating skills
• Line manager coaching